What is your refund/cancellation/replacement policy?
For Orders that have not yet been shipped, are eligible for a 100% refund. Orders are eligible for a full refund less €15 per test kit to cover shipping, handling, and processing fees if returned within 30 days of purchase. Please include the Kit ID information when you contact us. Orders are not eligible for any refund if returned over 30 days after the purchasing date and/or if results have been released.
How do I cancel my order?
Please contact our Customer Care team if you need to cancel any order: support@shop.empowerdx.ie
Will empowerDX be open for the holidays?
empowerDX.ie will be open from Monday to Friday from 09:00AM - 17:00PM. Laboratory testing may still be processed and your results made available online outside of these times but our office and support staff will be unavailable. Our opening times do not include bank holidays or public holidays. If you are experiencing any issues and require help please contact support@shop.empowerdx.ie and a member of our team will be with you as soon as possible.
Can I bring my results to my doctor?
Of course! We will email you the moment your test results are ready. You can access them through our secure online portal, download or print them and bring them to your doctor's office . You can also pull up the digital version during any online consultations.
Do you ship kits outside of Ireland?
We don't send kits outside of the Republic of Ireland. If you have a home address in the Republic of Ireland, but need a kit mailed outside of the Republic of Ireland, we are not permitted to mail it to you. Kits cannot be returned to our laboratory from outside of the Republic of Ireland.
Why do my results say TNP?
TNP means 'test not performed'. Unfortunately, the laboratory was unable to test your sample. This could be because there was not enough content to test, the sample leaked in transport, or there was an issue with the kit contents. The sample must arrive to the laboratory within a certain timeframe to meet laboratory protocol. It is important to collect and mail your sample back on the same day. Please contact Customer Care, we would be happy to provide a replacement kit so you can test again.
Should I tape my empowerDX box shut before mailing?
No, there is no need to tape your empowerDX kit box shut before returning it to the laboratory. Close your box and insert it into the Return Bag provided. You will need to seal and mail back the Return Bag with the return label attached.
I forgot to fast before collecting my sample. Can I still send my specimen in?
If you have a test that requires fasting, but forgot to fast before collecting your sample, we can either send you a new kit at a discounted rate or you can send your sample to be tested without fasting. However, if you do not fast, then you will receive inaccurate results based on our reference ranges. Please contact customer care to determine the best next steps.
Can I order more than one kit?
You are welcome to order more than one kit! Unfortunately, you will have to order each separately as we do not allow users to order more than one in a single purchase. If you order a kit for someone else, the person who is collecting the sample must create a profile and match their name and date of birth on the collection tube.
I'm having trouble getting enough blood, what should I do?
Be sure you are well hydrated by drinking at least 500mL of water an hour before collection. Start by running your hands under some warm water. If you're physically able, perform 5-10 minutes of exercise beforehand. Any type of exercise will help get the blood flowing to the end of your finger. Try walking in place, jumping jacks, and/or quick movements of the hand.
Do I need to stop taking supplements or medications before collection?
We recommend that you do not discontinue any medications or supplements without contacting your healthcare provider first.
What if something is missing from my kit?
Please contact Customer Care if you receive a kit that is missing an item. We will make sure to send you a replacement at no additional cost to you. You cannot use any other items that were not supplied to you by the empowerDX kit. The laboratory will not process your sample if you use a replacement item that did not come from empowerDX to return your sample.
Is it normal for my finger to be sore or bruised after sample collection?
You may bruise after collection; however, it should go away quickly. If you find that the bruising is more painful than a typical experience or is not healing, we suggest following up with a healthcare provider.
Will being hydrated help with collection?
Yes! We recommend hydrating the night before collection in addition to drinking at least 500mL of water the hour before collection.
Can you ship to PO Boxes?
Yes. However, this will likely cause a delay in your shipment because it will require a change in shipping carrier.
Cholesterol Test
What is high cholesterol?
High cholesterol is when you have too much of a fatty substance called cholesterol in your blood. Too much cholesterol can block your blood vessels and make you more likely to have heart problems or a stroke.
What causes high cholesterol?
Causes of high cholesterol include: - eating fatty foods - being overweight - not exercising enough - smoking drinking alcohol. High cholesterol can also run in families.
What will my results tell me?
This cholesterol testing provides a full look at how your body makes and absorbs cholesterol. Our Cholesterol testing at home looks at the amount of cholesterol or fat in your blood. Raised cholesterol levels can indicate your risk of developing cardiovascular (heart) disease, heart attack or stroke. Early detection allows you to make positive lifestyle changes, such as changing your diet, reducing your calories intake (better if assisted by a qualified nutritionist or dietitian), and result in better clinical outcomes.
How to lower your cholesterol?
You can lower your cholesterol by having good nutrition and adopting a healthy life style. These include: - Eating smaller quantities of fatty food - Eating more healthy foods like : oily fish, brown rice, bread and pasta, nuts and seeds, fruits and vegetables - Losing weight - Exercising more Stopping smoking Drinking less alcohol.
Who should take this test?
If you: - have been diagnosed with coronary heart disease, stroke, mini-stroke or peripheral arterial disease - are over the age of 40 – you should have your estimate of cardiovascular disease risk reviewed regularly - have a family history of early cardiovascular disease - have a family member who has a cholesterol-related condition, such as familial hypercholesterolaemia - are overweight or obese have high blood pressure or diabetes have another medical condition such as, kidney disease, an under active thyroid, or an inflamed pancreas (pancreatitis). These conditions can cause increased levels of cholesterol or triglycerides.
Colorectal Cancer Screening Test
Does a positive result mean I have cancer?
Not necessarily, some bowel cancer symptoms are very common, and most people with them don't have cancer. For example: - a change in bowel habit or abdominal pain is usually the result of something you've eaten - a change in bowel habit to going less often, with harder stools, is not usually caused by any serious condition. - constipation, where you pass harder stools less often - fresh blood often separate from or coating the stool. This, when associated with pain or soreness is more often caused by piles or a simple tear (fissure)
Symptoms of Bowel Cancer
According to the HSE, more than 90% of people with bowel cancer have one of the following combinations of symptoms: - a persistent change in bowel habit. Going more often, with looser stools and sometimes stomach (abdominal) pain - blood in your stool especially if dispersed throughput. This makes it unlikely the cause is haemorrhoids (piles) - stomach pain, discomfort or bloating always brought on by eating. This can sometimes result in a reduction in the amount of food eaten and weight loss
Why should I have a screening test for bowel cancer / colorectal cancer?
This can help detect bowel cancer / colorectal cancer before symptoms appear, making it easier to treat and improving the chances of survival.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
Important information about my lab results
empowerDX lab results are intended for informational and educational purposes only, with the exception of infectious disease testing which is diagnostic. Information from empowerDX is not meant to serve as treatment advice or treatment recommendation for any health condition. We strongly recommend you review lab results with your GP.
Diabetes Test
How do I collect my sample?
Collect your sample with a simple finger prick from the comfort of your home. Your kit will come with everything you need to collect and ship back your sample.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delay.
How long does sample collection take?
It can take up to thirty minutes to collect your sample. This test also requires fasting for eight hours before collecting your sample. It’s important to plan accordingly. Remember to place your icepacks in the freezer five hours before collection.
When will I receive my result?
Your at-home Diabetes Risk Test results will be available within 7 working days of the lab receiving your completed kit. You’ll get an email the moment your results are ready in our secure online portal. View, download and print them anytime. Feel free to share them with your healthcare provider.
When will my kit be delivered?
our order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
Haemochromatosis Test
What should i do if I can't draw enough blood?
•Make sure to remove any jewellery such as watches or rings from the testing hand • Make sure to drink at least a litre of water in the hour before testing • Try doing some moderate exercise like jumping jacks to get the blood flowing • When the blood is dripping from your finger, try not to squeeze the tip of your finger or scratch the blood droplets off the edge of the tube (This can cause clotting in the finger and therefore the sample too) • Also, you can try standing up when sampling and once you have filled between the 2 lines, make sure to seal the tube, shake it vigorously and flick it to make sure the sample isn’t sticking to the side • keep the hands soaked or under warm water for at least 2 minutes; massage your finger; if flow stops from a finger, prick another one (make sure to follow all the tips for maximum collection • use a brand-new lancet when pricking a second finger (lancets are for individual use only)
PFAS Exposure™ Blood Test (40+ Compounds) Test
How do I collect my sample?
Sample collection is done through a simple finger prick from the comfort of your home. Your kit arrives with everything you need to collect and ship back your sample.
How long does sample collection take?
From start to finish your sample collection can take up to 30 minutes. Please plan accordingly and read the instructions fully before starting.
How long does my sample last after collection?
Your sample needs to be posted to us on the day of collection. This can be done by using the prepaid mailing bag provided and dropping it into your local post box, no need to deal with An Post directly. Samples should be taken and posted between Monday - Thursday to assure they arrive at our labs in time before the weekend.
When will I receive my result?
PFAS test results can take between 4-5 weeks from the time the lab receives your sample. It is important to be patient during this time as this test requires detailed analysis to test for all known PFAS chemicals. Once your results are available you will receive an email to let you know. Simply log in to your account to view/download the full report. These reports can be taken to any healthcare provider for further check up if required.
Does this test require fasting?
No, you do not need to fast for this test.
Prostate Specific Antigen (PSA) Test
How do I collect my sample?
Collect your sample with a simple finger prick from the comfort of your home. Your kit will come with everything you need to collect and ship back your sample.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it sent overnight to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
How long does my sample last after collection?
It can take up to thirty minutes to collect your sample.
When will I receive my result?
Your at-home Prostate Blood Test (PSA) results will be available within 72 hours of the lab receiving your completed kit. You’ll get an email the moment your results are ready in our secure online portal. View, download and print them anytime. Feel free to share them with your healthcare provider.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
Thyroid Test
Does this test require fasting?
Yes! This test requires eight hours of fasting from food or beverage (excluding water) before collection.
How do I collect my sample?
Collect your sample with a simple finger prick from the comfort of your home. Your kit will come with everything you need to collect and ship back your sample.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delay.
How long does sample collection take?
It can take up to thirty minutes to collect your sample. This test also requires fasting for eight hours before collecting your sample. It’s important to plan accordingly. Remember to place your icepacks in the freezer five hours before collection.
What are the major symptoms of Thyroid Hormones unbalance?
• High intolerance to hot or cold temperatures • Excessive fatigue • Unintentional weight loss • Unexplained weight gain • Depressed mood • Thinning hair
Vitamin B12 Test
Who is this test for?
Take this test if you: • Have low energy, weakness, or fatigue • Are pregnant or trying to get pregnant • Experience unsteady movements, mental confusion or forgetfulness • Have autoimmune disorders (Graves’ disease or lupus) • Have depressed mood or feel irritable • Struggle concentrating or focusing on normal tasks • Have an MTHFR gene variant • Experienced recent personality or behaviour changes
When will I receive my result?
Your at-home Vitamin B12 and Folate Test results will be available within 48 hrs of the lab receiving your completed kit. You’ll get an email the moment your results are ready in our secure online portal. View, download and print them anytime. Feel free to share them with your healthcare provider.
How long does sample collection take?
It can take up to thirty minutes to collect your sample. This test also requires fasting for eight hours before collecting your sample. It’s important to plan accordingly.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Does this test require fasting?
Yes! This test requires eight hours of fasting from food or beverage (excluding water) before collection.
Vitamin D Test
Why would I need to take Vitamin D supplement?
The body creates vitamin D from direct sunlight on the skin when outdoors, there are also foods that are source of little amounts, however in Ireland studies have shown that adults have low levels of vitamin D.
It's difficult for people to get enough vitamin D from food alone. So you can take a daily Vitamin D supplement during autumn and winter.
Note: There are some medical conditions were taking vitamin D can cause adverse effects; therefore, before taking any supplements, it is always recommended to talk to your GP.
Make sure to keep yourself up-to-date with your periodic full health check ups.
Who is this test for?
Take this vitamin D at home test if you… • Feel fatigued • Have bone pain • Experience mood changes • Have thinning hair • Have low energy levels • Experience muscle aches, weakness, or cramps • Have depressed mood • Take vitamin D supplements and want to make sure your levels are adequate
When will I receive my result?
Your at-home Vitamin D Test results will be available within 7 working days of the lab receiving your completed kit. You’ll get an email the moment your results are ready in our secure online portal. View, download and print them anytime. Feel free to share them with your healthcare provider.
How long does sample collection take?
It can take up to thirty minutes to collect your sample. This test also requires fasting for eight hours before collecting your sample. It’s important to plan accordingly. Remember to place your icepacks in the freezer five hours before collection.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
empower Alcohol Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is there a difference between sensitivity and intolerance?
To put it simply, a sensitivity is your bodies reaction to food or other substances but does not involve the immune system. An intolerance is your body reacting to food or other substances due to an immune system response. Both can cause unpleasant symptoms, but the underlying causes and coping mechanisms are different.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empower Allergy Test
What are the most common allergens?
• grass and tree pollen – an allergy to these is known as hay fever (allergic rhinitis) • dust mites • flakes of skin or hair from animals • food – particularly nuts, fruit, shellfish, eggs and cows' milk • insect bites and stings • medicines – including ibuprofen, aspirin and certain antibiotics • latex – used to make some gloves and condoms • mould – these can release small particles into the air that you can breathe in • household chemicals – including those in detergents and hair dyes
What are the most common symptoms of an allergic reaction?
• sneezing • a runny or blocked nose • red, itchy, watery eyes • wheezing and coughing • a red, itchy rash • worsening of asthma or eczema symptoms
Could an allergy reaction cause death?
In some severe cases the allergic reaction may affect severe organs at once and very quickly, causing an anaphylactic shock (the person stops breathing) and leading to death.
Are allergies treatable in general?
There are over-the-counter and prescription medications that may relieve symptoms. However the best treatment is to be sure of what you’re allergic to and stay away from the allergen.
Are allergies curable in general?
There is no cure for allergies currently, however some patients may overcome it as they grow-up (usually before 5 years old). This is particularly common in those who are born allergic to cows’ milk protein displaying gastro-intestinal symptoms (cramps, colic, frequent diarrhoea accompanied by mucus and subsequent blood).
empower Bone Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is it necessary to fast before taking the sample?
No. Genetic testing analyses our DNA which is immutable. Unlike the values obtained through classic clinical analyses, they can therefore be carried out at any time of the day.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Are genetic tests painful?
No! Genetic tests from empowerDX are painless. We provide a simple Buccal mouth swab to take DNA samples from inside your mouth so there should be no pain caused through proper use.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empower Caffeine Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is there a difference between sensitivity and intolerance?
To put it simply, a sensitivity is your bodies reaction to food or other substances but does not involve the immune system. An intolerance is your body reacting to food or other substances due to an immune system response. Both can cause unpleasant symptoms, but the underlying causes and coping mechanisms are different.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empower Cardiovascular Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is it necessary to fast before taking the sample?
No. Genetic testing analyses our DNA which is immutable. Unlike the values obtained through classic clinical analyses, they can therefore be carried out at any time of the day.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Are genetic tests painful?
No! Genetic tests from empowerDX are painless. We provide a simple Buccal mouth swab to take DNA samples from inside your mouth so there should be no pain caused through proper use.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empower Coeliac Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is there a difference between sensitivity and intolerance?
To put it simply, a sensitivity is your bodies reaction to food or other substances but does not involve the immune system. An intolerance is your body reacting to food or other substances due to an immune system response. Both can cause unpleasant symptoms, but the underlying causes and coping mechanisms are different.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empower Detox Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is it necessary to fast before taking the sample?
No. Genetic testing analyses our DNA which is immutable. Unlike the values obtained through classic clinical analyses, they can therefore be carried out at any time of the day.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Are genetic tests painful?
No! Genetic tests from empowerDX are painless. We provide a simple Buccal mouth swab to take DNA samples from inside your mouth so there should be no pain caused through proper use.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empower Histamine Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is there a difference between sensitivity and intolerance?
To put it simply, a sensitivity is your bodies reaction to food or other substances but does not involve the immune system. An intolerance is your body reacting to food or other substances due to an immune system response. Both can cause unpleasant symptoms, but the underlying causes and coping mechanisms are different.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empower Homocysteine Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is it necessary to fast before taking the sample?
No. Genetic testing analyses our DNA which is immutable. Unlike the values obtained through classic clinical analyses, they can therefore be carried out at any time of the day.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Are genetic tests painful?
No! Genetic tests from empowerDX are painless. We provide a simple Buccal mouth swab to take DNA samples from inside your mouth so there should be no pain caused through proper use.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empower Inflammatory Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is it necessary to fast before taking the sample?
No. Genetic testing analyses our DNA which is immutable. Unlike the values obtained through classic clinical analyses, they can therefore be carried out at any time of the day.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Are genetic tests painful?
No! Genetic tests from empowerDX are painless. We provide a simple Buccal mouth swab to take DNA samples from inside your mouth so there should be no pain caused through proper use.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empower Iron Test
Which are some foods source of Iron?
You get two forms of iron from your foods; heme and non-heme iron. Heme iron is best found in red meat, chicken, and seafood. Non-heme iron is found in spinach, broccoli, kale, lentils, and other plant foods. Heme iron is better absorbed from your gut as compared to non-heme iron. Foods like lemons and oranges (high in vitamin C) increase the absorption of non-heme iron
When will my kit be delivered?
Your Iron Status order will be delivered with An Post within 3-5 business days. At-home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
How long does sample collection take?
It can take up to thirty minutes to collect your sample. This test also requires fasting for eight hours before collecting your sample. It’s important to plan accordingly.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
When will I receive my result?
Your at-home Iron Test results will be available within 7 working days of the lab receiving your completed kit. You’ll get an email the moment your results are ready in our secure online portal. View, download and print them anytime. Feel free to share them with your healthcare provider.
empower Lactose Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is there a difference between sensitivity and intolerance?
To put it simply, a sensitivity is your bodies reaction to food or other substances but does not involve the immune system. An intolerance is your body reacting to food or other substances due to an immune system response. Both can cause unpleasant symptoms, but the underlying causes and coping mechanisms are different.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empower Liver Test
When will I receive my result?
Your at-home Liver Function Test results will be available within 7 working days of the lab receiving your completed kit. You’ll get an email the moment your results are ready in our secure online portal. View, download and print them anytime. Feel free to share them with your healthcare provider.
How long does sample collection take?
It can take up to thirty minutes to collect your sample. This test also requires fasting for eight hours before collecting your sample. It’s important to plan accordingly.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empower Metabolic Health Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is it necessary to fast before taking the sample?
No. Genetic testing analyses our DNA which is immutable. Unlike the values obtained through classic clinical analyses, they can therefore be carried out at any time of the day.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Are genetic tests painful?
No! Genetic tests from empowerDX are painless. We provide a simple Buccal mouth swab to take DNA samples from inside your mouth so there should be no pain caused through proper use.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empowerNickel Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is there a difference between sensitivity and intolerance?
To put it simply, a sensitivity is your bodies reaction to food or other substances but does not involve the immune system. An intolerance is your body reacting to food or other substances due to an immune system response. Both can cause unpleasant symptoms, but the underlying causes and coping mechanisms are different.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
empower Renal Test
When will my kit be delivered?
Your Renal Function test will be delivered with An Post within 3-5 business days. At-home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
How long does sample collection take?
It can take up to thirty minutes to collect your sample. This test also requires fasting for eight hours before collecting your sample. It’s important to plan accordingly.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays
When will I receive my result?
Your at-home Renal Function Test results will be available within 7 working days of the lab receiving your completed kit. You’ll get an email the moment your results are ready in our secure online portal. View, download and print them anytime. Feel free to share them with your healthcare provider.
Shipping info
The cost of shipping is included in the price. There's no additional charge for shipping your test to your home or office. Every test kit comes with a prepaid return shipping label that should be used to ship the kit back to our laboratories for analysis and reporting. All tests are shipped to you with An Post unless otherwise specified. For more shipping information, please visit our Terms of Service page. AN POST DELIVERY TIMES RANGE FROM 3-5 DAYS BUT MAY TAKE LONGER. EMPOWERDX IRELAND IS NOT RESPONSIBLE FOR DELAYS WITH AN POST SHIPPING FROM OR TOO OUR LAB.
empower Sport Test
What is a genetic test?
A genetic test looks to identify genetic variations and/or mutations based on a person’s DNA sample. The results of such tests can be used to provide personal characteristics and genetic predispositions to certain diseases. This can be used proactively in a preventative medical approach before symptoms ever manifest.
Is it necessary to fast before taking the sample?
No. Genetic testing analyses our DNA which is immutable. Unlike the values obtained through classic clinical analyses, they can therefore be carried out at any time of the day.
How long does my sample last after collection?
You should plan to ship your sample back the same day you collect it. Take your completed kit to a local An Post office before end-of-day pickup to have it overnighted to the lab (Monday – Thursday only). empowerDX is not responsible for An Post shipping delays.
Are genetic tests painful?
No! Genetic tests from empowerDX are painless. We provide a simple Buccal mouth swab to take DNA samples from inside your mouth so there should be no pain caused through proper use.
Does this test provide permanent results?
The results of this test are permanent. The genetic predisposition shown in your results will highlight your long-term reaction to caffeine.
When will my kit be delivered?
Your order will be delivered with An Post within 3-5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.
